Your faucet is leaking and you need it fixed now? That’s when we can help!

Solutions to faucet / faucet problems, such as water that won’t stop dripping or concerns about replacing the faucet!

The faucet handle won’t stop dripping, the faucet handle lever won’t move or turn, the faucet water doesn’t come out properly, the faucet makes noises, and the water keeps running….

When it comes time to replace a faucet, many faucets these days have complicated structures with two mixer handles or a single lever, and it can be difficult to do by yourself. The cost of replacing a faucet varies from vendor to vendor, and it is difficult to know how much it will cost. In such cases, call us for a free estimate so that you can make a good decision.

Price list related to faucet
faucet replacement and leak repair

Type of RepairWeb Only Ratesregular fee
Water keeps dripping out even after turning off the faucet. 4,000 yen~5,000 yen~
Water is not coming out of mixer faucet. 4,000 yen~5,000 yen~
Water leakage from handle and poor tightness 4,000 yen~5,000 yen~
Handle/lever does not move or turn 4,000 yen~5,000 yen~
Replacement of packing/various parts Please contact usPlease contact us
Faucet/faucet replacement/replacement Please contact usPlease contact us
Plumbing repair around faucets Please contact usPlease contact us

Local contractors provide speedy service.
We provide a quote before the work is done, so you don’t have to worry about unexpected costs.
Aftercare after repair

Other problems related to faucets/mixed faucets, etc., can be resolved quickly with same-day service!

Please feel free to contact us for any inquiries, even small ones.

Cell phones and PHS available

Emergency dispatch 365 days a year, open weekends and holidays Smart phone can be called with a touch

toll-free phone
0120-77-5977
Contact us
by email

Replacing a faucet or repairing a faucet leak depends on the part of the faucet that needs replacing! Check the replacement part and plumbing in advance in case of trouble such as a stuck part or leaking water.
Replacing a faucet due to a leak or a faulty lever is not an easy task. These days, there are a wide variety of faucets, including single and double-handle mixers, kitchen faucets, bathroom faucets, washing machines, washstand faucets, and even outdoor faucets for gardens and parking lots.
The difficulty in faucet repair is that the same parts cannot be used simply because they look the same, but the internal structure and packing size may differ depending on where they are installed and their intended use.
In order to replace a faucet accurately, quickly, and efficiently, you must have a clear understanding of the problem, such as whether the water keeps running or does not run, and whether the faucet handle or lever is stuck.
If repairs are done incorrectly, what could have been done by simply replacing the gaskets or cartridges will end up costing you extra money, such as the purchase of a new faucet for replacement work.
If you have a leak or stuck faucet, please call us for a free consultation and estimate.

Causes and solutions for faucet
(mixer) problems and malfunctions

  • (1) Causes of a clogged faucet and how to fix it

    The primary cause of clogged faucets is the accumulation of dirt and debris in the filter.
    Most faucets and taps have filters to remove dirt and debris from the water pipes, which can cause clogs if not cared for over time. The filter is usually located near the entrance to the faucet where the water comes out, or inside the faucet if it is an L-shaped curved pipe.
    Other places to check are near the pipe, where you can open the screws or removable parts, and you will find a mesh-like structure that is the filter for the faucet or water valve.
    The main solution is to wash the filter, but be sure to turn off the water valve and the main water valve before doing so.

  • (2) Causes of dirt from faucet water and how to eliminate it

    If the faucet water contains foreign matter or red rust or other contaminants flowing from the faucet, it is probably due to deteriorated or rusted pipes such as water pipes.
    The main solution then is to replace or clean the piping, which is effective. If rust and deterioration are severe, major repairs such as plumbing work are necessary.
    Water supply pipes are usually made of rust-resistant materials such as PVC pipes, but they are constantly exposed to water, so they will deteriorate. Deterioration can cause slime near faucets, and in severe cases, red rust can flow.
    Some materials are used for joints, such as copper pipes, so if you notice something wrong with the water flowing from your faucet, contact the water department or a plumbing repair company to find out what is causing the problem.

  • (3) Leaks from faucets and taps and how to fix them

    If a faucet is leaking, first check to see where the leak is coming from: near the faucet, at the base, or at the handle or lever.
    It is recommended that you turn off the main water valve before checking. When replacing or replacing a faucet, the water valve is removed, so there is no water stop valve, and if the water stop valve is not tightened, water will overflow and work or repairs will not be possible.
    After confirming the location and condition of the leak, disassemble the faucet to determine the cause.
    If you do it incorrectly, the faucet will not function properly when you put it back together, which can lead to more severe leaks and water not being able to stop. In particular, the structure of double-handle mixer faucets and shower-head type faucets is complicated, so be sure to check the faucet carefully before proceeding.
    If you find it difficult to do the DIY work, please contact us first for a free phone consultation and estimate.

  • (4) Other faucet / tap related problems

    Other common problems related to faucets and taps include leaks from water purifiers and shower heads that have been installed, or leaks from leaking levers or stuck levers, or stuck handles.
    In many cases, the problem can be resolved by following the instructions. In most cases, the problem can be resolved by following the instructions, but if you notice anything unusual, remember to first turn off the water valve to stop the flowing water.
    If you are going to ask a plumber to repair the problem, you may be concerned about the price and how much it will cost. One solution to this problem is to get a competitive quote.

We recommend that you choose a better plumbing repair service provider from a free estimate and consultation over the phone without overworking your household.

First aid until workers arrive for a plumbing problem Water leakage/clogging

First aid for water leakage (toilet, kitchen, bath, sink, faucet/tap, drain)

  • How to close the main valve for the entire house

    In the case of a leak in the toilet, kitchen, bath, sink, etc., first calm down and turn off the water. You can shut off the water by turning off the "water shutoff valve" at the point where the leak is occurring.
    If you do not see a water shutoff valve, or if shutting off the water supply to your entire home is not a problem, please turn off the main water valve.
    The main water valve is located on the ground inside the house in the case of a detached house. For condominiums and apartment buildings, it is located in the pipe shaft next to the front door.

  • Toilet stopcocks are located on either side of the toilet bowl.

    There are two types: a type that can be turned with a flat-blade screwdriver and a handle type that can be turned by hand.
    Turning it clockwise (clockwise) stops the water supply.
    *If your house is equipped with a bidet, be careful not to mistake the valve for the bidet valve.
    If you do not see a water shutoff valve, turn off the main water valve for the entire house.

  • The kitchen and washbasin faucets are located below.

    Open the door under the kitchen sink and under the washbasin to check. There is a water supply pipe (water) and a hot water pipe (hot water). Turn the water stopcock clockwise to stop the water supply. There are two types: one that can be turned with a flat-blade screwdriver and the other with a handle that can be turned by hand.
    If you cannot find a water shutoff valve, turn off the main water valve for the entire house.

  • The stopcock for the bathroom faucet is located on the leg.

    There are two main types of bathroom faucets: wall-mounted and pedestal-mounted.
    If the faucet comes out of the wall, turn the "water" or "hot water" stopcock clockwise (clockwise) on the leg or on the back of the faucet to shut off the water supply.
    If you do not see a water shut-off valve, turn off the main water valve for the entire house.

  • First aid for clogs (toilets, kitchens, baths, sinks, drains/drainpipes)

    In case of clogged drains in toilets, kitchens, baths, sinks, etc., please wait as it is.
    Our staff will rush to the site immediately.
    Flushing or touching the drain may cause the clog to go deeper into the drain pipe and make the situation worse.

  • Check fire insurance, homeowners insurance, and personal liability insurance

    If you have fire insurance, home contents insurance, or personal liability insurance, you may be compensated for repair costs incurred due to water leakage.
    Basically, the insurance does not cover the cost of repairing water leakage, but it may cover the cost of repairing your home (wallpaper, floor, furniture) caused by water leakage damage, as well as compensation for damages to the downstairs of your apartment, depending on the contents of your policy (contents and conditions attached).
    First, check your insurance policy. If you do not have the insurance policy on hand, contact the management company or insurance company.

Steps to solve water problems

Steps from inquiry to troubleshooting/work

(1) Contact us

Please feel free to call us first. Our reception staff will be happy to discuss your needs with you. We can also provide you with a quote over the phone. You can also call us from your cell phone or PHS.

(2) Our staff will visit the site.

Our clean staff will visit the site and first assess the situation of the trouble.

(3) We will provide an estimate prior to the work.

We will explain the situation of the trouble in detail. Please confirm the contents of the estimate with a clear explanation of the work to be done and the price.

(4) Start the work.

Once you agree on the work to be done and the price, we will begin the work.

(5) work completed

After the work is completed, we will report the details of the work. Payment will be made upon confirmation. Payment by credit card is also accepted.

If you have a "clogged or leaking" water or drainage problem
We will be happy to help you.

  • Toilet problems

    • Clogged toilet (Japanese or Western style)
    • Toilet overflows or does not flow properly when flushing
    • Foreign object dropped or flushed down the toilet
    • Water leaking from the toilet tank
    • Toilet tank does not hold water, water does not come out
    • Water does not stop flowing or keeps trickling down the toilet.
    • Water leakage from the gap between the toilet bowl and the floor
    • Water leaks from the hand washing pipe of the toilet
    • Water leaks from the water supply pipe of the toilet
    • Water leak from toilet faucet
    • Water leak from the lever handle
    • Wobbly or broken lever handle
    • Water leakage or malfunction from the bidet
    • Replacement or installation of bidet
    • Damaged or cracked toilet bowl or tank
    • Strange noise in the toilet tank, gurgling sound when flushing
    • Clogged urinal, removal of urinary calculus
    • Replacement of toilet bowl and tank (removal and disposal)
  • Kitchen Troubles

    • Water leaking from kitchen faucet/tap, leaking porta-potties
    • Water leaks from kitchen floor or under sink
    • Water leaking from kitchen drainpipe/drain trap
    • Leaking water pipes in kitchen
    • Leaking kitchen bellows hose
    • Kitchen faucet/tap replacement, single lever installation
    • Kitchen faucet/faucet gasket replacement, parts replacement
    • Kitchen drain pipe replacement
    • Kitchen water supply pipe replacement
    • Clogged kitchen drain
    • Sink water not flowing/water accumulation
    • Kitchen drain cleaning
    • No hot water from kitchen faucet/tap
    • Water purifier leaking
  • Bathroom problems

    • Clogged bath drain, difficult for water to flow
    • There is a gurgling sound coming from the bath drain
    • Bathtub drain overflows or backflows
    • Hot water in the bathtub does not flow
    • Foreign objects dropped or poured down the bathroom drain
    • Water leaks or drips from the bath faucet/water spigot
    • Water leaks from the connection of the bath faucet/tap
    • Bathtub faucet/tap does not tighten
    • Water leaks from shower head/hose
    • Water leaks from bathroom walls, under floor, ventilation fan
    • Water leaks from bathtub, bathtub water runs low
    • Bath faucet/tap replacement, single lever installation
    • Replace bath faucet/faucet gaskets, replace parts
    • Replace shower head/hose
    • No hot water from bath faucet/tap
  • Washbasin problems

    • Clogged washbasin, bad drain flow
    • Object dropped or poured down the washbasin drain
    • There is a gurgling sound coming from the washbasin drain
    • Washbasin drain cleaning
    • Water leaking or dripping from the washbasin faucet/tap
    • No water or hot water from the washbasin faucet
    • Broken handle lever on washbasin faucet/faucet
    • Water leakage from washbasin drainpipe/trap
    • Water leak from washbasin water supply pipe
    • Water leak from the washbasin tank
    • Water leakage from the floor under the washbasin
    • Replacing the washbasin faucet/tap
    • Replace faucet/faucet gaskets or parts
    • Replace shower head/hose on washbasin
    • Laundry faucet leaking
    • Clogged laundry drain
  • Water heater problems

    • Water leaks from water heater connections
    • Water leaks from inside the water heater
    • Water heater not producing hot water, malfunction
    • Water heater replacement
  • Outdoor Troubles

    • Clogged outdoor drainage
    • Water leakage from sprinkler taps and standing taps
    • Water pipe leaks and leakage investigations
TOTOhttps://E290:E309www.tom-net.jp/TOMNET/list.htm
LIXIL/INAX/SUNWAVEhttps://www.lixil.co.jp/inquiry/consumer/contact_tel.htm
SANEIhttp://www.san-ei-web.co.jp/support/inquiry.html
GROHEhttps://www.grohe.co.jp/contact/
KVK/MYMhttp://www.kvk.co.jp/contact/index.html
Takara standardhttp://www.takara-standard.co.jp/support/
HARMANhttps://www.harman.co.jp/contact/
KAKUDAIhttps://kakudai.jp/contact
タカギhttps://www.takagi.co.jp/support/
クリナップhttps://cleanup.jp/support/contact.shtml#breadcrumb
Panasonichttp://sumai.panasonic.jp/support/repair/
TBC(タブチ)https://www.tabuchi.co.jp/support/contact/
NORITZhttps://www.noritz.co.jp/contact/
Rinnaihttps://rinnai.jp/service/repair
パロマhttps://www.paloma.co.jp/support/repair/
パーパスhttp://www.purpose.co.jp/aftersupport/repair/
CHOFUhttps://chofu.co.jp/support/index.html
GASTARhttp://www.gastar.co.jp/inquiry/repair.html
ナスラックhttps://www.nasluck.co.jp/support/
TOCLAS(ヤマハ住設)https://www.toclas.co.jp/support/
Please feel free to contact us for any inquiries, even small ones.

Cell phones and PHS available

Emergency dispatch 365 days a year, open weekends and holidays Smart phone can be called with a touch

toll-free phone
0120-77-5977
Contact us
by email

Supported Areas

japan
TOKYOAICHIAKITAAOMORICHIBAEHIMEFUKUIFUKUOKAFUKUSHIMAGIFUGUMMAHIROSHIMAHOKKAIDOHYOGOIBARAKIISHIKAWAIWATEKAGAWAKAGOSHIMAKANAGAWAKOCHIKUMAMOTOKYOTOMIEMIYAGIMIYAZAKINAGANONAGASAKINARANIIGATAOITAOKAYAMAOKINAWAOSAKASAGASAITAMASHIGASHIMANESHIZUOKATOCHIGITOKUSHIMATOTTORITOYAMAWAKAYAMAYAMAGATAYAMAGUCHIYAMANASHI

TOTO  INAX  Rinnai  NORITZ  Cleanup  Takara Standard  TAKAGI  Dotdesign
MYM  SAN-EI  JWWA  Sun Wave  KAKUDAI  YAMAHA  KVK  LIXIL

Beware of malicious vendors!

Some plumbing repair companies charge for work that is not necessary, or solicit sales of expensive products that have nothing to do with plumbing repair.
Be wary of contractors with advertisements and flyers offering extremely low prices. If you feel distrustful, please think calmly and respond to the situation.